IN PERSON

Pre-ordering and pre-order pickups are only available at our Lake Oswego location. We are able to take orders in person between 9:00AM and 4:00PM every day. Orders are also accepted over the phone and/or email!

599 A Avenue Lake Oswego, Oregon 97034

EMAIL

info@kyrasbakeshop.com

ONLINE

Visit our online store by clicking HERE.


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ORDER POLICIES

Pre-Orders

We require a minimum of at least four (4) days notice. You can view our cake menu online or come into the shop to place a customized cake order. Kyra’s Bake Shop is only able to take a certain number of pre orders for any given week, so we recommend placing your order as soon as possible to avoid availability issues.

Pre-Order Cancellation Policy

Full payment is due upon completing a pre-order. If changes need to be made or an order needs to be cancelled, notify us immediately. We will provide a full refund of the order if cancelled one week or more before the due date. If the order is cancelled fewer than four days before the pick-up date, we will provide a 50% refund. By placing an order with us, you agree to this policy.

Wedding Orders

When placing a wedding order, we immediately require a 50% non-refundable deposit. This guarantees that your date and order are secured. The final payment is due two weeks before the pick-up date. Your cake will not be made unless the charges are paid in full. If you do not pay the balance 14 days before your event, you will be charged a $25 late fee each day past the deadline. Any cake balance that remains unpaid 7 days prior to the event will be cancelled without refund. Changes to your order (quantity, size, description, flavor, etc.,) will be accepted up to two weeks prior to the event date. Charges may apply.

Kyra’s Bake Shop is not responsible for the condition of the products following delivery or after the order has been approved at pick-up. Damages to our products beyond our control does not fall under our responsibilities. If damage has been done to the cake after pick-up and is in need of repair, we will fix it to the best of our ability for a minimum of a $15 charge.

PLEASE EMAIL OUR OFFICE TO SET UP A WEDDING CAKE TASTING!

A copy of the order contract is placed on the back of every wedding order form and needs to be read and signed in order to confirm the order.