If you discover that you need a cake on short notice, we generally have a variety of 6” shop cakes in the pastry case every day. However, if you would rather have something more customized, pre-orders are your best bet. When placing a pre-order, we require a minimum of at least four (4) days notice. Our cake menu is online as well as in the shop and we suggest that you come in or call in order to create your perfect cake. We recommend placing an order as soon as you find out that you need one – that way you can avoid potential availability issues!
Kyra’s Bake Shop is only able to take a certain number of custom orders for any given week. In order to give the proper amount of attention to every order we take, we sometimes have to decline other orders.
Pre-Order Cancellation Policy
When completing a pre-order, full payment is due at that time. If, however, changes need to be made or an order needs to be cancelled, please notify us immediately. We will provide a 75% refund of the order if cancelled two weeks or more before the due date. If the order is cancelled one week before the due date, we will provide a 50% refund. Any cancellations made less than one week before the due date will not receive a refund.
When placing a wedding order, we immediately require a 50% non-refundable deposit. This guarantees that your date and order is secured. The final payment (and any changes needing to be made) is due two weeks before the pick-up date. We are not currently using fondant or crafting tiered cakes. All cakes are slightly customizable for wedding orders with extra charges applicable depending on the customization.